Tapli Account Deletion
This page explains how Tapli users can request deletion of their app account and associated account data.
Delete Your Account in the Tapli App
If you can still access the Tapli app, open:
Tapli app > Profile > Account and Data > Delete Account
Follow the on-screen steps to confirm your account deletion request.
Request Deletion Without the App
If you uninstalled Tapli, cannot sign in, or cannot access the in-app deletion path, send an account deletion request to: support@tapli.shop.
Include the phone number or email address linked to your Tapli account so we can verify ownership before processing the request.
Shop Owner Accounts
If you own or manage a shop in Tapli, delete or resolve the shop first. This may include removing public shop content, resolving active obligations, and completing any required support steps before the account can be fully deleted.
Data Deleted
- Account profile details such as name, phone number, optional email, address, and profile image.
- Authentication/session records tied to the deleted account where no longer needed.
- Push notification tokens and account-linked device/session associations.
- Shop, post, listing, image, video, category, and Instagram import data owned by the account, where deletion is allowed and no active shop obligation remains.
Data That May Be Retained
Tapli may retain limited records when needed for legitimate legal, security, fraud-prevention, dispute-resolution, regulatory, accounting, subscription, or platform-compliance reasons. Retained records are kept only as long as needed for those purposes.
Processing Time
We aim to review and process verified deletion requests within a reasonably quick period after receiving the required verification information.
Google Play Requirement Source
Google Play requires apps that allow account creation to provide both an in-app deletion path and a public web resource where users can request account and associated data deletion. Source: Understanding Google Play's app account deletion requirements .
Contact
For account deletion, privacy, or data questions, contact: support@tapli.shop.